A PREMIUM CUSTOMER SERVICE
Elected 5th best "Private Sales" website in France
Following a study conducted by the magazine Capital and the research institute Statista among 3,000 consumers, we were elected 5th best e-commerce site in the "Private Sales" category in France.
Working with a constant desire to improve our offers, services and your satisfaction, we strive to provide you with the best possible service on a daily basis...
Working with a constant desire to improve our offers, services and your satisfaction, we strive to provide you with the best possible service on a daily basis...
Reactivity
We do not outsource our customer service department: our consultants are based in Macon and can be reached directly by phone.
No long waiting times: calls are handled immediately by professional account managers who are dedicated to your absolute satisfaction.
No long waiting times: calls are handled immediately by professional account managers who are dedicated to your absolute satisfaction.
Availability
You can also contact us at any time by email or through our contact form.
Your request will be processed by one of our consultants who will contact you to answer or study your needs more precisely.
This quick approach is at the heart of the relationship we build with our customers day after day.
Your request will be processed by one of our consultants who will contact you to answer or study your needs more precisely.
This quick approach is at the heart of the relationship we build with our customers day after day.
Flexibility
Need an advice ? Information? Personalized support?
Whatever the nature of your request, we do our utmost to provide you with an answer as soon as possible or to direct you to the appropriate contact person.
No filters, no annoying referrals: everything is accessible and transparent!
Whatever the nature of your request, we do our utmost to provide you with an answer as soon as possible or to direct you to the appropriate contact person.
No filters, no annoying referrals: everything is accessible and transparent!
Kindness
Because kindness and propriety are values that are dear to us, our consultants answer you with politeness and courtesy, in all circumstances.
We cultivate this know-how on a daily basis, which is an integral part of our corporate culture and contributes to the strength of the relationship we have with our clients.
We cultivate this know-how on a daily basis, which is an integral part of our corporate culture and contributes to the strength of the relationship we have with our clients.